Cryptocurrency Finance
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Operating since 2012
Customizable User Interface


No phone support

As the popularity of cryptocurrency trading has grown over the past years, so have the tools for trading cryptocurrencies. There are now several companies offering trading platforms, and each one claims to be the best. So, where does rank among these options? advertises a cryptocurrency trading experience like no other. In this article, we will give you a comprehensive review of this trading platform.


If you are searching for a trading platform for your cryptocurrency, it is ideal to know that you are using a platform you can trust. So, let’s begin by looking at the company profile and history of

Company Profile

In the most basic sense, is a platform that allows you to trade digital assets. This company has been around the time that cryptocurrency trading began to become popular.

Since then, they have continued to advance their software tools and their user experience to support the needs of their users. These advances reflect the ever-changing nature of the digital asset market. employs blockchain technology. This technology provides a specific way of storing and organizing data and is used by many financial institutions. Regarding cryptocurrency, blockchain technology is what prevents a single person from compromising the entire exchange system.

Considering, has handled cryptocurrency exchange for nearly a decade at this point, they have shown that they are ready and willing to adapt as needed. Now, let’s take a closer look at what has been up to since its inception.

Company History has been in existence since 2012. From a broad perspective, that does not appear as a long history. But to put that in perspective, bitcoin, the first cryptocurrency, arrived only three years earlier, in 2009.

Bitfinex - Bitcoin trading exchange

That means that has had about as much experience in handling peer-to-peer cryptocurrency exchange for just about as long as anyone else. It also means that has grown alongside the cryptocurrency market as new bitcoin competitors arrived throughout the years.

Today, is owned and operated by a company that has its headquarters in Hong Kong. They continue to be a major player in cryptocurrency exchange and have, at times, even influenced the price of certain cryptocurrencies. in the News

If you have heard of before, there is a chance that you may have heard reports about some negative aspect of the company. has been the subject of some justified scrutiny in the past.

The main critiques relate to security. In 2016, hackers were able to compromise the platform and gain unauthorized access to user’s funds. This led to one of the largest losses in the brief history of cryptocurrency exchange.

Bitfinex - Bitcoin trading exchange

Thankfully, takes ownership of the fact that their error affected many users throughout the world. They have since made efforts to improve their security. They also offer a significant reward for the return of those stolen funds.

While it is unlikely that those funds will return, at least is attempting to create an incentive for the return. And fortunately, through collaboration with law enforcement, was able to recover and return more than 27 bitcoins in 2019.

Top Features

Originally a simple tool for trading, has evolved to offer a whole host of useful features. To help you understand what they can provide you as a trader, the following sections provide details about how those main features work.

Exchanging Cryptocurrency

Exchange is the fundamental feature of These exchange features allow users to trade their cryptocurrency funds freely. Currently, supports the main cryptocurrencies and more:

  • Bitcoin
  • Ethereum
  • EOS
  • Litecoin
  • Ripple
  • NEO
Bitfinex - Bitcoin trading exchange focuses on making these exchanges as easy as possible. When using the platform, you will find that there are multiple order types you can use to suit your individual trading preferences.

Margin Funding and Trading

Along with simple exchanges, also supports margin funding and trading. This one example in which this platform offers features for both lenders and traders.

Bitfinex - Bitcoin trading exchange

As with the exchange feature, you’ll see that there are several different order types you can use in your margin funding and trading. You’ll also have a great degree of control as margin funding, and trading is available for many different currencies on the platform.


Many are hesitant to enter the world of cryptocurrency trading for fear that those digital markets are simply too volatile. While there is an inherent risk to trading cryptocurrency, is doing its part to offer options that help to mitigate that risk.

Bitfinex - Bitcoin trading exchange

One such effort is their derivatives feature. This feature includes a separate derivative wallet to store your digital tokens. This feature is still in its infancy, but it represents’s willingness to expand its features in response to what its users need.

Customizable User Interface

As with any type of software, the user interface can make or break the user experience. recognizes the importance of the user experience and strives to create a platform that is easy to use.

The current interface prioritizes flexibility. Users can alter layouts and change themes and notification preferences. This opportunity for customization tailors a personal cryptocurrency for you.

The Price of

Pricing is a somewhat complex topic when it comes to using According to their site, rather than having set prices, there are a set of fees that charges their users as transactions take place.

These fees will vary based on the amounts that you exchange during a specific period. As listed on the support page, here is a list of those potential fees:

  • Trading fees, including maker and taker fees
  • Deposit fees
  • Withdrawal fees
  • Margin funding fees
Bitfinex - Bitcoin trading exchange

As mentioned before, these fees, especially the maker and taker fees, will vary based on how much you have traded in the past 30 days. These fees are percentage-based, and those percentages decrease as the amount traded rises.

As of now, organizes its order execution fees into many tiers. Here you can find a chart breaking down those tiers and their associated fees. Customer Support

Some users find the customer support to be lacking. But within the context of cryptocurrency exchange platforms, is as good if not better than its competitors when it comes to customer support.

As is becoming all too common, it is difficult to speak to a real person if you have a customer support issue when using But the platform does provide other resources.

Bitfinex - Bitcoin trading exchange

First, the website includes numerous pages containing pertinent information about all aspects of their platform. Those curious about learning more have the chance to read through this information on their own to solve their issues.

If a user cannot find their answer through reading, there is an option to contact’s customer support. This does not happen via a phone call. Instead, you can submit an online request for support in writing. A representative will then write back to help you troubleshoot.

This may leave something to be desired, but when comparing this support to other platforms, it proves to be valuable. The provided information is comprehensive and well-organized based on the platform’s features. FAQs

Before we conclude this article, let’s address some of the most common questions that people have regarding this trading platform.

Can United States Citizens Use
Although is one of the largest trading platforms for cryptocurrency, it does not permit US citizens to use the platform. However, this was not always the case.
Why Can’t United States Citizens Use was once open to nearly any person in the world. But now, they have a strict rule about not allowing people in the United States to use the platform.

This decision relates to some of the security issues that we covered earlier in this article., like many cryptocurrency platforms, is not regulated by any official governmental body.

Because of this lack of regulations, the United States began investigating to gain an understanding of their practices. In response to the investigation, banned all US persons from using their platform.

Is Regulated Now? is not regulated by any government or government agency. This is the standard for nearly every cryptocurrency exchange platform, and there is no indication that this will change in the near future.

Right now, all rules surrounding the use of arise from the terms of service agreement that all users must sign.


Bitfinex - Bitcoin trading exchange is an industry leader in cryptocurrency exchange. In the past, they have made some mistakes that have cost their users money, but such is the nature of the cryptocurrency game. Given their experience and dedication to improving their service, is as qualified as any other trading platform.