If you love gambling, you’ve likely heard of Casumo, a popular online casino that gives users access to over 1,500 games. But is Casumo a legit company? Is it right for your online casino needs? We’re here to answer these questions and more.
In today’s Casumo review, we’re going to take a deep dive into the company. We’ll go over everything you should know about Casumo if you’re considering registering with the site, and hopefully, we can help you decide if it’s right for you.
Without further ado, let’s jump into the review.
- Website: Casumo.com
- License: UK Gambling Commission, Malta Gaming Authority, as well as Sweden and Denmark
- Headquarters: Swieqi, Malta, with additional offices in Barcelona and Gibraltar
- Payment accepted: Visa, Mastercard, Neteller, Skrill, and Bank Transfer
- Software: Multiple providers
- Bonus: Up to 1,200 pounds
History of Casumo
Casumo was launched in 2012 in Scandinavia to offer a fun and unique online casino experience to users.
In the years since its creation, the company has risen to popularity, establishing itself as a giant in the online casino industry. It has many things to thank for its success, such as fun marketing, a brightly colored website, and–most importantly–a massive selection of games.
It was one of the first of its kind, and though other companies have imitated this model, Casumo remains one of the best options for players. We’re going to take a look at why throughout this review.
Casumo Pros & Cons
- An unparalleled number of unique games
- Generous welcome bonus
- Fast cashout times
- No deposit or withdrawal fees
- Multiple restricted countries
- No phone support
- No firm rewards programs
Security & Regulation
Many people are hesitant to use online casinos for fear that they’ll get scammed. So before going any further, we have to address Casumo’s credentials and answer the question of whether it’s legit. In Casumo’s case, the answer is a resounding yes. A quick look at the company’s regulations is all it takes to show us that it’s trustworthy.
Casumo has licensure from both the Malta Gaming Authority and the UK Gambling Commission. These two authorities are the most prominent and best online gambling regulatory bodies, with strict regulations to ensure high standards. Additionally, Casumo is licensed in Sweden and Denmark.
Most similar online casinos have just one license, as they’re challenging to obtain. The fact that Casumo has four should give you some peace of mind that it’s legitimate. And when it comes to security, you can rest easy knowing that your financial and personal data is protected by 128-bit SSL encryption technology.
Perhaps the biggest downside to Casumo is that the platform is restricted in lots of countries. Though restrictions are not unique to this company, they are something to contend with when it comes to online casinos.
We recommend checking to ensure you can access the site in your country before continuing. Some of the restricted countries include the United States, Australia, France, Spain, Denmark, Belgium, Puerto Rico, Italy, China, Greece, and Hong Kong.
Deposit & Payout
Casumo provides users with several safe and quick methods to make payments. Though some of their competitors offer more (and Casumo could undoubtedly improve a bit in this area), the options they have are more than sufficient for most players. (Cryptocurrency is not accepted.) Additionally, almost all the methods Casumo uses allow for instant deposit or withdrawal.
When it comes time to cash out your winnings, it’s important to remember that the casino has to approve the transaction. They say that transactions can take up to twenty-four hours to go through, though it’s usually much less in most cases.
Players can use any of the following options to make deposits:
- Bank Transfer
All these options are instant, except for bank transfers, which can take up to three business days to go through.
Players can use any of the following options to make withdrawals:
- Bank Transfer
With Skrill and Neteller, withdrawals are completed as soon as they’re approved. However, players using Visa or bank transfers for withdrawals will have to wait between one to five business days after approval.
One pro to Casumo’s banking practices is that they don’t charge any deposit or withdrawal fees, which is highly unusual in the online casino industry.
If you’re curious to learn what kind of bonuses Casumo players can claim, the following section highlights some of the offers available.
As you can guess, the Welcome Bonus Casumo offers is for new users. With it, you get thirty free spins with no obligation, even if you haven’t made your first deposit. For players who do decide to make a deposit, Casumo will match it one hundred percent for a total of up to 300 pounds in bonus cash.
Casumo’s welcome bonus sounds good in theory, and we have to agree that it is. However, it’s worth mentioning that other online casinos have more competitive welcome bonuses.
Casumo has an ever-changing rotation of weekly bonuses, which are based on your activity on the site, such as deposits. Users can take advantage of these offers to receive extras like free spins and bonus cash. Find information about them by going to your account and clicking on the Promotions link.
Daily Reel Races
Finally, the daily reel races are a free way to win prizes by playing your favorite games. It’s basically a fast casino tournament, and the objective is to win as many games as you can within a certain period. If you win the daily reel race, you can get prizes such as free spins and cash.
Somewhat disappointingly, we found that Casumo offers no rewards program like other online casinos do. We’d consider this to be one of the most significant downsides to the platform, as it’s something we like to see. However, the lack of a rewards program is nothing that should dissuade you from enjoying Casumo.
Now it’s time to take a closer look at what you’re most interested in: what types of games does Casumo offer? How easy is it to navigate their user interface? Let’s find out.
Casumo puts a dizzying array of games at users’ fingertips. There are over 1,500 options to keep you entertained, with opportunities to enjoy several game types, including:
Live dealer games
Video poker games
As you can see, Casumo offers pretty much everything you’d want from an online casino, so variety will never be an issue. It’s practically impossible to get bored with their offerings, and they also have games that are only available through their website.
Their collection is more extensive than practically any other online casino. You’d be hard-pressed to find a company that delivers more.
Software & User Interface
Over twenty different software providers are included in Casumo’s lineup, which is more than virtually all their competitors. This vast array of software providers allows the site to offer the huge lineup of games they have, which is one of the best features of Casumo, in our opinion.
But just as critical as having a bountiful selection of games is easy access to them, and Casumo shines here, as well. The website itself is fun, beautiful, and excellently designed. It’s easy to navigate and use, and allows users to sort games in intuitive ways, either by category or by type.
The mobile app also works flawlessly–in fact, we’d consider it one of the best mobile casino apps around.
Casumo Customer Support
An essential part of any review is customer support–specifically, is it easy to reach a Casumo team member if you have an issue? How fast are the response times?
If you need to contact Casumo for any reason, you can do so in two ways: via the live chat feature or by utilizing the support email (firstname.lastname@example.org). Live chat is available 24/7, so it’s the best way to reach someone if you require immediate assistance. It takes just a few minutes to connect to an agent, and they’re friendly and knowledgeable.
The email ticket system is useful for less pressing matters, and users generally receive answers within a few hours. We’re a bit disappointed to see that Casumo does not offer phone support, though this is fairly standard practice for online casinos.
Now it’s time to address the most critical question of all in this Casumo review; do we recommend the service?
Absolutely. There’s a lot to love about Casumo. It offers users a quality online gaming experience, with a fantastic selection of games, plenty of payment options, and a user-friendly interface.
While there are a few small things that could be improved, the pros to this online gaming service heavily outweigh any cons. So if you’re interested in trying Casumo, and you live in an area where it’s available, we encourage you to try it. You can’t go wrong with Casumo.